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Shipping & Delivery Policy

Shipping and Delivery Policy

Last updated: June 2026

Processing Time

Made-to-order clothing typically requires approximately 2–3 weeks for production before shipping.

Digital sewing patterns are delivered electronically after payment confirmation.

Shipping

Physical orders are shipped within South Africa using reputable courier services.

Estimated delivery time after dispatch is 5–10 working days.

Delivery times are estimates only and may vary depending on location, courier delays and public holidays.

Shipping Costs

Shipping costs are calculated at checkout where applicable.

Tracking

Customers will receive tracking information once their order has been dispatched.

Incorrect Address Information

Customers are responsible for providing accurate delivery information.

Ubuhle Sewing Studio cannot be held responsible for delays or failed deliveries resulting from incorrect address details supplied by the customer.