Frequently Asked Questions

Orders & Shipping

Q: How do I place an order?
A: Simply add your item to cart and complete checkout through the website. You will receive an order confirmation email once your purchase has been placed successfully.

Q: When will my order be shipped?
A: Made-to-order garments typically take 2–3 weeks to produce before shipping. Delivery usually takes 5–10 working days after dispatch.

Q: Do you ship internationally?
A: International shipping is not available at the moment.

Made-to-Order Garments

Q: Are the garments ready-made?
A: Garments are made to order. Each piece is created once an order has been placed.

Q: How do I choose my size?
A: Please refer to the size chart provided on each product page before placing your order.

Q: Can adjustments be made?
A: Minor adjustments may be accommodated depending on the garment. You are welcome to contact us before placing your order.

Sewing Patterns

Q: Are the sewing patterns physical products?
A: No. Sewing patterns are digital PDF downloads for customers who would like to sew the garments themselves.

Q: What files are included?
A: Patterns include A4/Letter print-at-home files, A0 copy shop files, and illustrated instructions.

Q: How do I access my sewing pattern after purchase?
A: Your files will be available for instant download after checkout.

Q: What sewing skill level are the patterns designed for?
A: Skill levels vary by pattern and are listed on each individual product page.